Shipping Administrator - WGD - Shipping / Receiving

The Shipping Administrator reports to the Shipping Supervisor of Woodbridge Glass. The working hours are Monday to Friday 8:00 am to 5:00 pm, with flexibility to start earlier/finish earlier.

• Provide paperwork for customer pickup-up orders.
• Plan outbound loads for trucks.
• Optimize route for the load, considering customer hours
• Finalize the load based on picking paperwork.
• Print all required paperwork for the drivers.
• Review incoming paperwork from completed runs for any issues.
• Ensure completed delivery paperwork is complete and signed.
• Administer the RGA program for returned goods.
• Forward paperwork to Customer Service for filing
• Answer phone inquiries from customers regarding order status.
• First point of contact for driver issues/delays on their route (truck issues, customer issues, delivery questions)
• Review Receiving paperwork for completeness prior to sending to Customer Service.
• Other duties as required.

• 2 years’ experience in a similar role
• Strong written and verbal communication skills
• Strong organization and time management skills
• A high accuracy and attention to detail
• A team player that also can work independently