Education Interpreter & Site Representative

Black Creek Pioneer Village, 1000 Murray Ross Parkway, North York, Ontario, Canada Req #337
Wednesday, May 4, 2022

Position Details:

Current Rate of Pay: Min = $23.91/hr, Max = $25.92/hr

Employment Type: Temporary Contract

Duration of employment: May 2022 to January 2023

Hours of work: Variable hours, based on operational need

Work Location: Black Creek Pioneer Village

Division: Education and Training

Business unit: Black Creek Pioneer Village
Remote Work: None


About TRCA:

With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.

TRCA works to protect the integrity and health of the rivers and creeks in the jurisdiction, develop a system of green and natural spaces that sustains local ecosystems, and advance sustainable practices that improve people’s lives within our growing region.

How you will contribute as part of the TRCA team:

Under the general direction and supervision of the Curator, Collections and following established TRCA policies, procedures and guidelines, the Site Representative is responsible for assisting with operations of third-party partner operations (i.e. filming production, events, etc.), all associated external museum programs, and operational requests outside of operating hours in an efficient and professional manner. This position acts as a general liaison with partners, opens and closes the facility, ensures partners follow TRCA protocols for site use, and initiates emergency protocols when needed. In situations when more than one partner is using the site, this position may liaise between them, following supervisor’s directions and ensuring that all operations run smoothly.


With strong interpersonal and problem-solving skills, this position delivers excellent customer service to all internal and external clients.


This position is part-time and has no regular schedule. This position typically requires staff to work evenings, weekends, and holidays, but the shifts are flexible and will be booked in response to operational requirements.


Occupational health and safety are a major responsibility of this position.

Major Responsibilities:

Perform the following tasks under general supervision:

  • Be available to the third-party partners throughout the shift to assist them in achieving their goals.
  • Ensures partners follow all TRCA protocols for site use.
  • Provide oversight of the facility and all assets and materials used.
  • Provides staff support for operational requests outside museum operating hours.
  • Open the site, and ensure the site is closed and secured following the group’s departure.
  • Implement all safety and security measures including responding to emergency situations.
  • Liaise between partner groups, solving problems as directed by Supervisor.
  • Act in a responsible, professional manner at all times.
  • Liaise with Security and pass along any important details.
  • Communicate with Curator, Collections and General Manager to ensure information and details are shared.
  • Attend information and training sessions as required.

What will you need to succeed:

  • Secondary school diploma.
  • Customer service experience/museum experience preferred.
  • Prior experience working outdoor doing physical work.
  • Sound judgement when responding to unexpected events.
  • Superior customer service skills.
  • Good time management skills.
  • Strong teamwork and interpersonal skills.
  • Excellent verbal communication skills.
  • Ability to lift objects up to 20 kg.
  • Willingness to work in adverse weather conditions.
  • Valid Ontario G driver’s license.
  • Good computer skills, an asset.
  • Valid First Aid and CPR Certificate an asset.
  • Knowledge of the Occupational Health and Safety Act an asset.

What TRCA has to offer you:

As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values of integrity, collaboration, accountability, respect, and excellence (icare). 

You will be part of a diverse and inclusive organization that:

  • Makes a positive difference in the communities we serve.
  • Fosters high performance and collaborative teams.
  • Provides continuous learning and development opportunities.
  • Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
  • Provides unique TRCA Perks.
  • Provides flexible work arrangements.
  • Offers potential for career growth and advancement.

To apply to this posting, click the “Apply” icon. Please submit your resume and cover letter quoting job posting TRCA-202-22 prior to midnight on May 25, 2022.


All new hires are required to be fully vaccinated against Covid-19 as a precondition to being hired by TRCA.  TRCA will comply with its obligations pursuant to the Ontario Human Rights Code and any other applicable legislation. 


While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.


TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.


Personal information you provide through the TRCA recruitment, selection and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act.  Any questions regarding this collection activity should be directed to the Supervisor of Records, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (416) 661-6600 extension 5216. 

Other details

  • Pay Type Hourly
  • Employment Indicator Temporary Contract
  • Min Hiring Rate $23.91
  • Max Hiring Rate $25.92
  • Travel Required No
  • Required Education High School
This posting is inactive.
Location on Google Maps
  • Black Creek Pioneer Village, 1000 Murray Ross Parkway, North York, Ontario, Canada