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The Travel Corporation, 33 KERN RD, Toronto, ON, CAN ● Req #23Thursday, June 30, 2022POSITION PURPOSE Working within a World Class Call Centre environment, the Contact Centre Service Agent is responsible for servicing and maintaining all bookings, effectively handling changes, suspensions, cancellations received via various communication channels whilst maintaining a superior standard of customer service. A Contact Centre Service Agent is a customer service-driven individual who takes pride in ensuring every customer feels valued and needs are met. ...Read more about Contact Centre Service AgentMore
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The Travel Corporation, 33 KERN RD, Toronto, ON, CAN ● Req #30Wednesday, June 22, 2022Position Title: EXECUTIVE ASSISTANT Brand/Department: THE TRAVEL CORPORATION / Administration Reporting to: Director of Operations, TTC Direct Reports: No Supports: Local executive staff; internal staff Location: TTC Office in Toronto (33 Kern Road) POSITION PURPOSE The Executive Assistant will provide a wide variety of administrative support, and will act as ambassador for the leadership team of The Travel Corporation Canada. This role includes responsibility for th ...Read more about Executive AssistantMore
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The Travel Corporation, 33 KERN RD, Toronto, ON, CAN ● Req #29Monday, June 20, 2022POSITION PURPOSEThe Helpdesk Team Lead/Supervisor plans, conducts, and supervises complex assignments and develops and applies new methods and procedures to resolve a variety of service incidents which deviate from planned or expected information system behaviour. Provides a rapid response inquiry service to users and customers to solve problems they have in using the relevant features and functions of TTC's information technology products and services. Understands Service Desk metrics and ana ...Read more about HelpDesk Team Lead/SupervisorMore
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The Travel Corporation, 33 KERN RD, Toronto, ON, CAN ● Req #28Thursday, June 16, 2022Position Title: Partner, Trade & Groups Marketing Coordinator Department: Marketing Brands Trafalgar, Insight, Luxury Gold, Costsaver, Brendan Vacations, Contiki & Adventure World Travel Reports to Position: Director, Partner Marketing Direct Reports: N/A POSITION SUMMARY The Partner, Trade & Groups Marketing Coordinator su ...Read more about Partner, Trade & Groups Marketing CoordinatorMore
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The Travel Corporation, 33 KERN RD, Toronto, ON, CAN ● Req #27Wednesday, June 15, 2022POSITION PURPOSE This role is responsible for managing the day-to-day telephony operation of our contact centre environment and provide ongoing support for internal clients. This is a hands-on role installing, configuring, and operating voice and Contact Centre solutions, in a complex environment. KEY RESULT AREAS & ACTIVITIES PERFORMED Provide basic configuration and operational support of telecommunications systems Assist with day-to-day telecommunications operations, analysis and troubles ...Read more about Enterprise Contact Centre Services AnalystMore
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The Travel Corporation (Canada), 33 Kern Road, Toronto, ON, CAN ● Req #24Wednesday, April 27, 2022ROLE SUMMARYThe Travel Corporation is looking for a full time Destination Specialist, to nurture and grow our sales within the African Division.Only applicants with an excellent knowledge of South, Southern and East Africa and with experience in selling these areas as vacation destinations will be considered.Duties:Respond to telephone calls and emails requesting information Accurately establish clients requirements and offer advice and information on what product would best fit these requiremen ...Read more about Destination Specialist - AFRICAMore