Winter 2022-2023 - Visual Merchandiser

Banff, AB, Canada Req #1355
Tuesday, August 9, 2022
Why Join Us?     
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on...                                     

What’s in it for you?
• A ridiculously cool life experience
• Free ski pass for Sunshine Village and super deals at other resorts
• A plethora of lively staff events all season long
• Marvelous discounts on ski gear, food & drinks and transportation.

The role as lead merchandiser is to attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor. As an Educator this role understands our product stories and features the best. It is important to establish a foundation of visual excellence that acts as a world-class experience and a springboard to educator interaction with guests.

A lead Educator, they do just that! They educate the staff and support the stores during our peak season- Holidays! Their main role is to effectively educate the staff on the fabrics/ materials, features, fit and function of our product. Our number one priority is to have guests leave our shops having learned something, rather than purchased something. By educating our staff we create a sales experience that empowers our guests to make decisions based on the knowledge we offer them. Authentic conversations are key to delivering the ultimate guest experience.

This role will work closely alongside the Retail Director, Assistant Director, and Inventory Specialist. An integral part of the team being a key leader, assisting with sales and customer service.

Essential Functions

  • This position will be responsible for all 4 resort retail store locations, village, and all retail employees.
  • Present on the retail floor, as a merchandiser and Educator, a minimum of 32 hours per week
  • Passionately leads and educates on our product, community, and culture on the retail floor
  • Creates excitement and FUN for our guests on the retail floor
  • Manage VM standards and communications to stores
  • Delivering weekly and monthly direction to support product strategies and sell-through.
  • Observe strategy and business needs, as well as facilitate training
  • Responsible for all VM hardware across our stores, including mannequins and hangers
  • Learn all aspects of Lightspeed and assist our supervisors with the training of our retail team, when it applies to till training, barcoding, and stock room maintenance.
  • Learn all aspects of Dayforce for scheduling purposes
  • This position will be participating in the physical counting process to standard and make sure all inventory is counted and counted properly. This happens twice a season.
  • This position may be required to take place after the resort’s operational hours.


  • Minimum one year’s work experience in retail / sales management, or an equivalent management role
  • Passionately leads and educates on our product, community, and culture on the retail floor. Have a passion for skiing and or snowboarding
  • Working knowledge of MS Office (Word, Excel, and Outlook)
  • Detail oriented and highly organized
  • Ability to multi-task and coordinate ongoing projects, plans and people development
  • Works well under pressure and meeting tight deadlines
  • Positive attitude and contagious enthusiasm for Sunshine Village, Snowsports and people.
  • This position includes a multi-area ski pass to Sunshine Village & other resorts, a staff event calendar for experiencing the Rockies, and subsidized transportation from Banff and Canmore to Sunshine.

Can’t wait to get started? Great, because we can’t wait to hear from you!  Apply online at and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.  Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.


Other details

  • Pay Type Hourly
  • Job Start Date Monday, October 3, 2022
Location on Google Maps
  • Banff, AB, Canada