Information Technology - Network Administrator -480

London, ON, Canada Req #455
Tuesday, March 22, 2022

About Us

Focused on leading the transition to a sustainable future, Glen Dimplex Americas is enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. With operation throughout North America the success of the Glen Dimplex Americas organization is a testament to the strength of our people and investment in innovation and technology.

Our portfolio of industry recognized brands includes Dimplex, Cadet and Faber. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters, to fireplaces and controls.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

Our Values

We Think Customer – we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday moments

We Care About People – we recognize the power of a community with a common purpose; empathizing with others’ point of view and acting with integrity to create a safe and healthy environment

We Value Innovation – we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutions

We Keep it Simple – we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done


The Opportunity

In this role you will:

Focus on Networking

  • Monitoring network stability
  • Troubleshooting network problems
  • Reporting problems to leadership and users
  • Provides and receives cross-discipline training in order to ensure maximum availability of systems under management
  • Coordinating third party maintenance
  • Upgrading and updating network hardware and software
  • Developing and maintaining network administration documentation
  • Propose and execute improvements to the infrastructure, focusing on cloud solutions
  • Acts as an internal consultant, mentor and provider of technical guidance
  • Actively pursues opportunities, as an individual and as part of a group, to improve knowledge, tools and processes for systems under management

Focus on the Helpdesk

  • Rapid response to plant hardware/software issues halting/slowing manufacturing processes
  • Responding to the needs and questions of users
  • Configuring and deploying workstations, laptops and other I.T. equipment for local and remote users


What You Need

  • Bachelor’s degree in Computer Science, Engineering, or related field, and four (4) years of experience
  • At least three (3) years experience with Desktop Support and Network operations
  • Certified with Cisco Switches
  • Windows server administration
  • Server OS patch management
  • File & print services
  • Extensive knowledge of windows 10 operating system
  • Strong communication skills, both oral and written
  • Strong ability to troubleshoot problems quickly to reduce downtime of Network and System operations
  • A vertical skillset that encompasses problem identification, analysis, solution definition, results, and communication
  • Proficiency in Microsoft Office 365
  • Must be willing to adhere to company health and safety measures (wear a face mask, other appropriate PPE, social distance)
  • Familiar with Windows 11, SAP S4 Hana/Fiori, Cloud based Cisco telephone system, Cisco Journey Platform, MPLS infrastructure
  • Experience with SAP Business Objects an asset
  • Knowledge of the below assets:
    • Cloud server applications and migrating from on prem to Cloud based architecture
    • Big Fix endpoint management platform
    • Ubiquity Wi-Fi solution
    • Veeam backup solution manager
    • VMware
    • Hyper-V
    • Mac iOS

What We Offer

Core Total Rewards

  • Fully funded Group Benefits (medical, dental, vision, life insurance, dependent life, AD&D, short term disability, & long term disability)
  • Group RRSP with 100% Employer Match up to 4%
  • Portable Benefits, Consult +, and Telus Pharmacy Group
  • 3 Weeks Vacation Immediately
  • Employee Assistance Program
  • Workplace Wellness Program
  • Support of professional memberships/certifications

Additional Rewards

  • Educational Reimbursement Program
  • Smart casual dress atmosphere
  • Summer Fridays
  • Employee Service & Recognition Awards
  • Referral Bonus Program
  • A unique opportunity to be a key player in a growing global organization
  • An innovative fast-paced culture focused on people

How to Apply

Our team members include people like you: enthusiastic, innovative, motivated and creative. If you are interested in joining our team or learning more about this opportunity, please apply now.  Glen Dimplex Americas offers a competitive total rewards package, and we are continually striving to attract and retain the best talent available, building ongoing success for both our organization and our employees!

Glen Dimplex Americas is committed to fair and accessible employment practices.

We thank all applicants for their interest in Glen Dimplex Americas, however, only those selected for an interview will be contacted.

Other details

  • Pay Type Salary
Location on Google Maps
  • London, ON, Canada