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Role: Analyst, Data Strategy & AnalyticsReports to: Lead/Senior Manager, Data Strategy & Analytics Status: 1 Year Contract Division: Enercare Home and Commercial ServicesLocation: Markham (Hybrid)Reporting to Lead/Senior Manager, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strategy. This is a great opportunity for an individual with a passion for using data to drive insights, presenting key le ...Read more about Analyst - Data Strategy and AnalyticsMore
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Job Title: Installer Reporting To: Install Field Manager Department: Home Services OperationsLocation: Hamilton Rate of Pay: Task Rate as defined in the Collective Agreement Closing Date: April 8, 2024Hours of Work: Monday to Saturday, 8:00 a.m. to 6:00 p.m., five (5) consecutive days per week. Assist in the completion of all HVAC, water heater, and other equipment installations relating to products sold by Enercare Home Services. Assist where needed in other areas of the Operations department ...Read more about InstallerMore
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Job Title: Lead InstallerReporting To: Install Field ManagerDepartment: Home Services OperationsLocation: London File Number: 2448 Rate of Pay: Task Rates as defined in the Collective Agreement Hours of Work: Monday to Friday, 7:30 a.m. to 4:00 p.m. Complete all HVAC, water heater, and all other equipment installations relating to products sold by Enercare Home Services. Responsibilities: Accountable and responsible for sustaining and delivering high customer satisfaction and excellence le ...Read more about Lead InstallerMore
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Job Title: ElectricianReporting To: Field Manager, ElectricalDepartment: Home Services OperationsRate of Pay: As per the Collective AgreementFile Number: 2449Location: ELGTAEHours of Work: 40 hours per week - Rotational schedule Responsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and efficient manner all diagnostics and repair work to company standards and in keeping with our value pr ...Read more about ElectricianMore
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Markham, ON, Canada ● Req #2433Wednesday, March 27, 2024Role: Manager, Campaign Performance and AnalyticsStatus: Regular, Full TimeReports to: Senior Manager, Marketing AnalyticsDepartment: MarketingDivision: Enercare Home and Commercial ServicesLocation: Hybrid - Markham Summary The Manager, Campaign Performance and Analytics works collaboratively with the Customer Base Management and Marketing teams to deliver analysis and insights to advance data-based decision making within Enercare’s Home Services Division. They will collaborate with the Marke ...Read more about Manager - Campaign Performance and AnalyticsMore
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Job Title: Builder Clerk – FT (5 Month Contract)Reporting To: Manager, Builder Delivery Group Department: Builder Support Location: Birchmount File Number: 2441 Rate of Pay: Range 2 as per the Collective Agreement Hours of work: 35 hours per week: Monday – Friday: 8:00 a.m. – 4:00 p.m. The primary focus of this role will involve acting as a point of contact and support for Builder Reps including the coordination of order entry and delivery of Water Heater tanks, billing, scheduling service call ...Read more about Builder ClerkMore
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Role: Manager, Product Development Status: Permanent, Full Time Reports to: Director, Product DevelopmentLocation: Hybrid - Markham Summary: The Manager, Product Development is responsible for planning, forecasting, and executing the introduction of new residential products and the evolution of existing products across Enercare’s Home Services division. They will participate in cross-functional work teams across Marketing, Sales, Field, Operations, Marketing Communications, Call Centre, and S ...Read more about Manager, Product DevelopmentMore
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Role: Manager, ESG Status: Permanent, Full Time Reports to: Chief People and Legal OfficerLocation: Hybrid - Markham The Manager, Environmental, Social and Governance (ESG) Program, will be responsible, in collaboration with the ESG Team and internal groups, to support Enercare’s efforts in deploying ESG programs across the organization. They will contribute significantly to Enercare’s ESG journey as well as help fulfill Enercare’s ambition to help lead Canada’s green transition by reducing gr ...Read more about Manager, ESGMore
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Job Title: Material Centre Representative – Temporary – 6 MonthsReporting To: Customer Operations ManagerDepartment: Home Services OperationsLocation: Markham, ONRate of Pay: Range 3 as per the collective agreementFile Number: 2442Hours of Work: 24 hours/week Sunday to Saturday, 7:00am – 3:00pm, 8:00am – 4:00pm, 10:00am – 6:00pmResponsibilities: Manage calls and enquiries requesting a specific part order Communicate with vendors if part delivery will not meet designated time within the defined ...Read more about Material Centre RepresentativeMore
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Job Title: Service Clerk – Full Time Reporting To: Operations ManagerDepartment: Operations Location: Birchmount - Markham Rate of Pay: UNIFOR Clerical Range 2 File number: 2439 Hours of Work: Monday – Friday, 2:00 p.m. to 10:00 p.m. The primary focus of this role will involve the ongoing optimization of area field staff (service, duct cleaning and plumbing) resources to meet incoming and forecasted customer demands, including finalizing orders, reconciling cash balances and handling escalatio ...Read more about Service ClerkMore
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Job Title: Sales Support Coordinator – Part-Time Reporting To: Team Leader, Sales Support Department: Sales Support Location: High Meadow File Number: 2438 Rate of Pay: Range 2 as per Collective Agreement Hours of work: Monday, 9:30am – 6:00pm; Wednesday/Thursday, 3:30pm – 7:30pm; Saturday, 9:00am – 5:00pm Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and cu ...Read more about Sales Support CoordinatorMore
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Job Title: HVAC Apprentice Reporting To: Field Manager Department: Home Services Operations Total Vacancies: 1 Locations: Pickering File Number: 2440 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Mon-Fri or Tues-Sat or Sun-Thurs, 8-4:30pm, 12pm-8pm, 1pm-9pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high custo ...Read more about HVAC ApprenticeMore
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Greater Toronto Area, ON, Canada ● Req #2288Wednesday, March 20, 2024Role: Senior Account Executive - High Rise and Strategic AccountsStatus: Full TimeDepartment: Builder DivisionBusiness Unit: Enercare Home & Commercial ServicesLocation: Hybrid Summary: Working closely with, and reporting to the Vice President of Sales, the Senior Account Executive will be an important member of Enercare’s sales team, responsible for driving growth across high-rise, low-rise strategic accounts and property management. The successful candidate will focus on building new, long ...Read more about Senior Account Executive - High Rise and Strategic AccountsMore
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Role: Field Advisor - HVAC Status: Regular, Full Time Reports to: General Manager Business Unit: Enercare Home and Commercial Services Department: HVAC Operations Ontario Location: GTA North The Field Advisor – HVAC will play an important role in developing a highly skilled and competent technical workforce that meets Enercare's business objectives and reinforces the values and beliefs of the business. This will include coaching, on-the-job training, and briefings to ensure our technical staff ...Read more about Field Advisor - HVAC - GTA NorthMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: North York File Number: 2437 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Sun-Thurs or Tues-Sat 1:00pm – 9:00pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining ...Read more about HVAC TechnicianMore
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Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services OperationsLocation: North York File Number: 2424 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Rotational Shift Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high customer satisf ...Read more about HVAC TechnicianMore
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Role: Trainer/Quality Assurance Specialist Status: Regular, Full TimeReports to: Manager – Compliance and StandardsBusiness Unit: Enercare Home and Commercial ServicesDepartment: Technical TrainingLocation: RemoteThe primary roles in this position include Support the design, development and delivery of effective and efficient operational training and curriculum. Programs will be designed for new and existing technical staff and facilitates the provision of a skilled and competent technical work ...Read more about Trainer / Quality Assurance SpecialistMore
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Markham, ON, Canada ● Req #2365Friday, March 8, 2024Role: Sr. Power BI/Azure Developer, Data Strategy and AnalyticsReports to: Senior Manager, Data Strategy & AnalyticsStatus: Full Time, Regular Division: Enercare Home and Commercial ServicesLocation: Birchmount (Markham) – candidate MUST reside within Ontario Work Type Arrangement: Hybrid – 3 days/week in the officeReporting to Senior Manager, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strate ...Read more about Senior Power BI / Azure Developer, Data Strategy and AnalyticsMore
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Summary: This position is responsible for executing tasks that will support various billing related operations with internal and external groups. The successful candidate’s primary responsibilities will include: conducting various functions such as processing transactions, files and batches related to billing or payments, billing and rate management as well as researching and resolving exceptions in these key areas. This role will also include analysis of user processes to propose and implement ...Read more about Billing Operations AnalystMore
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Summary:The Client Manager role develops strong, positive, business to business relationships with assigned clients. This is achieved through maintaining close client contact, understanding the client’s needs, their strategic direction, and collaborating within Enercare to provide cross departmental support on client focused solutions. Success in this role requires excellent client service through proactive communication, facilitation of client requests, and working across Enercare to resolve in ...Read more about Client ManagerMore
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Summary: The Field Manager is responsible for managing a team of field based technicians or installers and sub-contractors delivering high quality maintenance/repair/installs of HVAC appliances including Furnaces, Air Conditioning, Boilers, Water Heaters and other energy related products. Within the business, the Field Manager has a specific responsibility for ensuring the delivery of the financial and operational targets allocated to him/her. The Field Manager may also be required to undertak ...Read more about Field ManagerMore
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This position is responsible for executing payment-related tasks that will support various internal and external operational groups. The successful candidate’s primary responsibilities will include posting and investigating payments in an accurate and timely manner. As well as maintaining relationships with external partners. The Operations Specialist will also play a key role in contributing towards Enercare's success by meeting business objectives, improving the performance of internal operati ...Read more about Operations Specialist (20-month contract)More
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Job Title: Material Centre Representative – Full-TimeReporting To: Customer Operations ManagerDepartment: Home Services OperationsLocation: Markham, ONRate of Pay: Range 3 as per the collective agreementFile Number: 2419Hours of Work: Monday – Friday between 10:00 a.m. – 6:00 p.m.Responsibilities: Manage calls and enquiries requesting a specific part order Communicate with vendors if part delivery will not meet designated time within the defined timeline Provide technical advice with respect to ...Read more about Material Centre RepresentativeMore
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Job Title: HVAC Apprentice Reporting To: Field Manager Department: Home Services Operations Total Vacancies: 1 Locations: Mississauga File Number: 2409 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Mon-Fri or Tues-Sat or Sun-Thurs, 8-4:30pm, 12pm-8pm, 1pm-9pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high custo ...Read more about HVAC ApprenticeMore
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Job Title: HVAC Apprentice Reporting To: Field Manager Department: Home Services Operations Total Vacancies: 1 Locations: Pickering File Number: 2407 Rate of Pay: Pay Rates as defined in the Collective Agreement Hours: Mon-Fri or Tues-Sat or Sun-Thurs, 8-4:30pm, 12pm-8pm, 1pm-9pm Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high custo ...Read more about HVAC ApprenticeMore