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Director - Operations

Vancouver, BC, Canada Req #93
Wednesday, May 18, 2022
About Concert Properties

Putting people first is at the heart of the Concert story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate people who embody a desire to help each of us feel more connected to one another.

Since 1989, our real estate portfolio has grown to an asset value of $6 billion and includes condominiums, rentals, seniors' active aging communities, industrial and commercial properties, and public infrastructure projects across Canada.
Based in Vancouver, the Director, Operations is responsible for driving capital improvement standards and procedures and enhancing building performance and energy efficiency, through the timely delivery of projects within approved budgets. Reporting to the Senior Vice President, Property Management, this position will lead and manage the planning and delivery of projects across Concert’s income producing real estate portfolio in Western Canada.
  • Work with all parties to establish budgets and assist with cost-benefit analysis.
  • Assist with the identification and implementation of energy efficiency and GHG emissions reduction projects to support company targets.
  • Coordinate request for proposals and securing design consultants.
  • Coordinate with designers & consultants to ensure drawings, specifications and contract documents are prepared on time and on budget.
  • Work with consultant team to secure permits, municipal approval and entitlements.
  • Ability to analyze tenders and make recommendations to internal and external clients.
  • Attend all site meetings for assigned projects.
  • Manage consultants and contractors to ensure each project is completed on time, within budget and according to established specifications.
  • Ensure excellent relations through personal contact and excellent customer service.
  • Alert internal clients of all issues impacting quality, timing and cost of assigned projects.
  • Sign off on all payables for capital projects and ensure payments of obligations are met.
  • Track all budgets, costs to complete, cost variances and provide regular updates to internal and external clients.
  • Manage project completion process, including turnover, budget reconciliation and closeout.
  • When tenant is commencing with improvement work, review and approve tenant design documentation, attend tenant site meetings and general supervision of tenant construction.
  • When landlord is commencing with tenant improvement work, responsibility to coordinate entire process of tenant fit out of newly developed space is required.
  • Other duties as required and assigned from time to time.
  • Experience – Minimum 10 years of commercial project management expertise.
  • Education – Related post-secondary degree or diploma required relative to the position. In addition, a high level of design and construction knowledge, as well as industry knowledge, is required.
  • Relationship/Leadership Skills – Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with senior management, contractors, tenants and the public; able to partner with clients to meet client needs; self-motivated, professional and flexible; able to motivate, empower and coach/counsel staff in the achievement of performance goals.
  • Organizational/Multi-Task Skills – Able to allocate one's time effectively, work under pressure and manage tight deadlines; able to handle multiple demands and competing priorities, adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon timeframes; very detail-oriented.
  • Decision-Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.
  • Computer Skills – Advanced knowledge of Word and Excel. Knowledge of MS Projects an asset.
  • Travel – This position may require the ability to travel for 2 to 4 days per month. 
Join the Concert Team in building a people-first future. Concert is proud to have been named one of BC’s Top Employer for 2022!
We are a proud Canadian company, providing quality employment across the country and working together with the people we serve to realize our vision – building resilient, inclusive, sustainable committees. Our success is based on our employees – on a passionate, talented team who value a collaborative culture, a desire for excellence and a willingness to give back. We truly value our team members and offer competitive pay, and comprehensive benefits and perk programs that support and promote employee health and wellness. At Concert, we value diversity, equity and inclusion and are committed to building a team that represents a variety of backgrounds perspectives and skills. We welcome applications from all qualified job seekers.

Please be advised that only short-listed candidates will be contacted. Thank you for your interest in Concert.

Other details

  • Job Family Concert
  • Pay Type Salary
Location on Google Maps
  • Vancouver, BC, Canada