Manager, Animal Centre - 534 - South Peace

Dawson Creek, BC V1G 3B1, Canada Req #1786
Wednesday, April 20, 2022
If you are up for the challenge and would like to be considered for this position, we would like to hear from you.
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)

The BC SPCA is looking to fill the following job opportunity: 
POSITION:                 Manager, Animal Centre 
JOB STATUS:            Permanent, Full-time 
LOCATION:                BC SPCA South Peace Community Animal Centre
CLOSING DATE:       Open Until Filled

Submit resume and cover letter to complete your application.
The BC SPCA is looking to fill the full-time position of Manager, Animal Centre at our busy BC SPCA South Peace Community Animal Centre

This position is accountable for effective management, oversight and optimum care of people and animals in the assigned Animal Centre. The position has oversight of accurate administrative and financial responsibilities at the assigned Animal Centre. Develops and maintains relationships with internal and external stakeholders and promotes/implements the BC SPCA’s strategic directions at a local level.  Ensures all BC SPCA policies are adhered to in delivery of services.

Specific details regarding level of responsibility by location can be found in the Manager, Animal Centre Responsibility Matrix.

You will use your strong management skills to lead a team of dedicated staff and foster a positive work environment. You will have a hands-on approach and always believe in the highest standards of care and welfare for animals. At the BC SPCA, you will engage with committed colleagues in your community who are motivated to continuously improve the lives of animals.

The work will include:

  • Attaining and maintaining optimum animal welfare standards at all times as defined by the ShelterSense programs and implementation of all related BC SPCA policies.
  • Tracking and reporting on the successful implementation and maintenance of standard operating policies/procedures and related programs in the Animal Centre and takes immediate steps to address any challenges to implementation or maintenance of these policies, procedures and programs.
  • Ensuring the prompt and proper approval and transfer of animals to veterinary facilities, other locations and/or fosters in coordination with designated animal transfer staff and volunteers.
  • Where required, acting as the local point person for receiving animals related to cruelty investigations, including Large Scale Animal Intake (LSAI) cases.
  • Making decisions regarding euthanasia in accordance with BC SPCA policy, ensuring input from team members and where necessary from senior staff in the Operations department.
  • Liaising with local veterinary facilities to ensure proper care of animals and build effective relationships.
  • Assigning a local staff lead to the animal foster program and ensures the program runs successfully.

Duties Related to People Care:

  • Responsible for the recruiting, hiring, onboarding, annual goal setting, regular performance management, and termination of Animal Centre employees; provides coaching and mentorship and ensure objectives and goals are met.
  • Responsible for ensuring that a staff member is assigned as the local Volunteer Lead for the Animal Centre.
  • Schedules staff and volunteers in keeping with BC SPCA requirements and budgeted staffing levels in a way that supports animal care and ensures operational requirements can be effectively met.
  • Acting as a champion for health, safety and wellness in the Animal Centre; ensures that all legal and BC SPCA requirements in health & safety are met and appropriate records are maintained.
  • Celebrating individual and team successes for both staff and volunteers.
  • Leading regular meetings with staff and volunteers to share local/regional/provincial information and provide opportunities for discussion and input.
  • Acting as an ambassador of new programs, policies and procedures and uses effective change management techniques to ensure high rates of success in implementation at a local level.
  • Building relationships with other key stakeholders in the organization and facilitates interactions that enhance trust.
  • In unionized shelters as identified in the Manager, Animal Centre Responsibility Matrix, ensures proper administration of the applicable collective agreement and participates in the resolution of grievances and preparation for collective bargaining as required.
  • Submitting all payroll information to the Human Resources department by established deadlines.
  • Managing and leads Animal Control Officers and other similar field staff assigned to fulfilling the provisions of the contract.  This includes but is not limited to: recruitment/selection, onboarding/training, performance management, and discipline/discharge.
  • Ensuring all aspects of municipal contract requirements are being met on time, on budget and with best practice standards as defined by the BC SPCA and endorsed by the relevant municipality.
  • Receiving and resolves any public complaints and concerns related to the BC SPCA enforcement of the animal control and other related bylaws for the City of Richmond.

Other Financial/Administrative Duties:

  • Administering assigned annual budget.
  • Ensuring effective customer/stakeholder relations.
  • Identifies community needs to Senior Manager and provides input into ways to address any gaps.
  • Engaging in the following required fundraising activities:
  • May conduct additional fundraising and/or community engagement activities as noted in the Manager, Animal Centre Responsibility Matrix.
  • Providing required statistical reports on Animal Centre performance on a regular basis.
  • Ensuring physical facility, equipment and supplies are maintained in a condition acceptable to the BC SPCA and provides input into requests for capital improvements as needed.
  • Where applicable, ensures delivery of contractual requirements related to municipal animal services as outlined in the Manager, Animal Centre Responsibility Matrix.
  • Representing the BC SPCA in a professional and knowledgeable manner and may be required to speak to local media.
  • Covering for other managers at Animal Centres, during periods of absence, as assigned.

Performing other duties as assigned.

 Knowledge and Skill Requirements:      

  • Post-secondary education in an applicable field plus related experience or an equivalent combination of education and experience acceptable to the employer.  Related experience includes, but is not limited to:
    • Supervision
    • Working in animal welfare
    • Working in the non-profit sector, with familiarity with fundraising and volunteer management/relations
    • Scheduling and financial management
    • Working in a unionized environment (as applicable)
    • Required years of related experience for each level is as follows:
      1. A = Minimum 5 years, with at least 3 in a supervisory capacity
      2. B = Minimum of 3 years, with at least 1 in a supervisory capacity
      3. C = Minimum of 1 year
    • Excellent communication skills and genuine desire/ability to work with a diverse range of people in a positive manner
    • Genuine compassion for animals and sound knowledge of the Five Freedoms and related animal welfare standards
    • Demonstrated ability to organize work, meet priorities and to work within a demanding work schedule with minimal supervision
    • Must have a valid BC Class 5 Drivers License
    • Computer skills – Windows, MS Office incl. PowerPoint and Excel
    • Philosophical harmony with the BC SPCA mission, vision, and strategic directions.

How to apply:
If being an ambassador for the BC SPCA excites and motivates you, and you have the skills we are looking for and are legally entitled to work in Canada, we would love to hear from you.  Click on Apply , or the link :  
We welcome diversity, value differences, and foster inclusion in our employment practices.  We invite applications from all qualified individuals who are philosophically aligned with our mission and guiding principles.

We thank you for your interest in the BC SPCA, however; only candidates selected for an interview will be contacted. No telephone calls please.

The BC SPCA is a Registered Charity BN 11881 9036 RR0001

Other details

  • Pay Type Salary
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Dawson Creek, BC V1G 3B1, Canada