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Front Desk Associate

Shelbyville, KY 40065, USA Req #114
Wednesday, June 22, 2022

Job Title: Front Desk Associate
Department: Customer Service 

Location: Shelbyville, KY

Greenfield is looking for a Front Desk Associate to join our growing team. 

The role of Front Desk Associate will report directly to the Customer Service Department Manager. The primary focus of the role is to greet visitors and support the Customer Service Department.


Who We Are: 

Greenfield Global is a leading producer and supplier of high-value, mission-critical raw materials, ingredients, and additives that are vital to businesses and integral to a lower-carbon economy. From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve people’s lives and the health of the planet. 


Why Join Greenfield? 

We innovate, collaborate, and work with purpose. By unlocking the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, our work has a positive impact on the environment around the world. We’re always looking for people who can bring new talents and experience to our team. 


Your Experience Should Include:

  • Customer service experience desired
  • Proven attention to detail and multi-tasking abilities
  • Ability to work independently as well as with multiple departments and team members
  • Ability to communicate clearly and effectively
  • Strong computer skills
  • Support continuous improvement within the company

Job Responsibilities: 

  • Screen incoming phone calls as well as screen visitors at our front gate
  • Ensure all paperwork is completed for guests-follow proper procedures
  • Order and monitor office supplies
  • Maintain office printers and copiers (contact suppliers)
  • Log orders for the Customer Service Department
  • Assist departments with administrative projects as needed 

Total Compensation & Care: 

  • Base salary dependent on experience and demonstrated performance 
  • Formal and informal training opportunities 
  • Comprehensive health and dental benefits 
  • Income protection: short- and long-term disability coverage, life insurance, paid personal sick time 
  • Vacation time exceeding industry standards 
  • Company funded retirement savings program with individual contribution opportunities 
  • Meaningful and challenging work 
  • Curated intentional culture focused on growth and development, engagement, and communication

About Us 
We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction. 


Core Values 

  • Honesty 
  • Integrity 
  • Respect 
  • Commitment 
  • Openness to Change  

Core Principles 

  • Innovation: We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers. 
  • Collaboration: We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements. 
  • Responsibility: Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals. 
  • Agility: Our team is not only fast, we has the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions. 
  • Discipline: At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards. 

Other details

  • Pay Type Hourly
Location on Google Maps
  • Shelbyville, KY 40065, USA